Tipeee

The Tipper

Tip a Content Creator

HOW TO TIP A CREATOR?

Nothing could be simpler! Visit the page of the creator that you want to support, enter the amount you wish to give him/her per month, or for the next content he/she publishes (depending on what it is specified), and click the “tip!” button.

Tiper un créateur

RECURRENCE, HOW DOES IT WORK?

On Tipeee, a creator offers users the possibility to support him/her financially for the creation of a specific type of content that he/she provides on a recurring basis. It is the responsibility of the content creator to explain how often he/she provides this content, and why.

Tip per month:
The tipper agrees to pay the creator a certain amount for each full month. Obviously, you can modify the amount of your tip at any time, or even cancel it.

Tip per content:
The tipper agrees to pay the creator for each item of content he/she publishes. But to avoid overflow, the tipper can set a monthly tip maximum, not to be exceeded even if the creator were to be particularly creative in a given month.

Let’s return to the example of our Youtube comedian. The comedian usually makes 2 videos per month. tipping the creator 3€ would then mean giving 3€ per new video posted. But as a Tipper, you may not want this to cost you too much, so you can specify a limit of 9€ per month that you don’t want to exceed.

So, if the comedian makes 2 videos in the month, you’ll tip him/her 6€. If he/she makes 3 videos because he/she’s been particularly creative, you’ll tip him/her 9€. But, if he/she makes 4 videos or more, your tip will be remain 9€ per month.

IS A SINGLE TIP POSSIBLE?

You can decide to only give once. To do so, simply enter the amount of your tip and confirm. On the next page, you will then be able to check the box “I’m tipping this time only” before validating your tip.
ATTENTION: If you decide to support the creator with a unique tip, you will be debited right away, therefore you can not cancel or change the tip.

In this case, you will only be debited when the current month is completed, as with a monthly tip.

Manage My Tips

WHAT IF I BELIEVE THAT CONTENT PROVIDED BY THE CREATOR IS IMPROPER OR DOESN’T FULFILL ITS PROMISE?

Whenever a creator provides content for which he/she wants to be tipped, the creator must validate this content with his/her community. So, for each “eligible” content, you will receive an email with the link to the content in question and the possibility to alert Tipeee’s team if it doesn’t fulfill the expected promise. In this way, Tipeee keeps an eye on the validity of all content and can react before the payment of tips for the content in question.

CAN I CANCEL/CHANGE MY TIPS WHENEVER I WANT?

Yes, at any time you can change or cancel your tip pledges for content that hasn’t yet been published. To do so, go to your account in the “My Tips” section or directly on the creator’s Tipeee page and simply change the amount of your tip.
If you decide to choose to support the Creator with a unique tip (“I’m tipping this time only”), you will be debited right away, therefore you can not cancel or change this particular tip. Yes, at any time you can change or cancel your tip pledges for content that hasn’t yet been published. To do so, go to your account in the “My Tips” section or directly on the creator’s Tipeee page and simply change the amount of your tip.
If you have complaints, please contact our customer support center.

Payment

HOW ARE PAYMENTS MADE?

On Tipeee multiple payment methods are available: credit card, PayPal, Sofort, etc. We will ask for your payment information when you tip the first time. It will be recorded for your next operations (you can amend it at any time).
Debits of tips per month and per content are made once a month, on the 6th, and include all the tips pledged in the previous month.
Debits of single tips are made when realising your operation.

Payment methods

HOW TO TIP VIA PAYPAL?

You can use PayPal as a payment method to tip your favorite creators.

To do so is very simple: after choosing the amount of your tip and your rewards, select PayPal as payment method, then click the “Pay with PayPal” button. You will then be redirected to a PayPal window in which you will be asked to enter your PayPal email address. The window will close immediately once you have validated your email address.

Once this is done, don’t forget to confirm your tip by clicking the “Submit and Continue” button at the bottom right of the page.

ARE THERE ANY TRANSACTIONS FEES?

Yes, these costs are added to your cart each time you proceed to a purchase with your card. They include the various fees charged by our payment service providers. They represent a small and decreasing portion of the amount of your pledge. To get more details about these fees, click here and our customer service can assist you.

Manage My Account

I FORGOT MY PASSWORD, HOW CAN I RECOVER IT?

Just click “Forgot your password?” on the login page and enter the email address of your Tipeee account. An email with a link to change your password will be sent to you. You can change your password whenever you want by visiting the “My account” page.

I HAVE CHANGED EMAIL ADDRESS, HOW CAN I LOGIN TO THE SITE?

You have to use your previous email address to login. You can then update the email address by going to your account page.

If you use Facebook or YouTube/Google+ to login, your account will be automatically updated.

HOW CAN I LOG IN USING MY FACEBOOK OR YOUTUBE/GOOGLE+ ACCOUNT?

If you don’t have a Tipeee account yet, use Facebook or YouTube/Google+ to login. It’s faster and simpler! To do so, click “Log in with Facebook” or “Log in with Google” button when signing in.

If you already have a Tipeee account and the email address provided is the same used for your Facebook or Google account, the connection will be automatically made when you will click the relevant button.

Se connecter avec Facebook ou Youtube/Google+ sur Tipeee

HOW DO I DELETE MY ACCOUNT?

Simply go to “My account” page and click “Delete Account”. Caution: If you have active pledges on projects, you must contact our customer service which will help you in this process.

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